Refund policy

The Sea of Time - TOHOKU Project (hereinafter referred to as “this website”) is a crowdfunding-style project support service.
As a general rule, cancellations and refunds cannot be accepted once support has been confirmed.
However, refunds may be issued only in the following cases:

  • Duplicate payments caused by a payment system malfunction
  • The project is cancelled at the discretion of the organizer
  • A refund is deemed necessary in accordance with applicable laws and regulations

If a refund is to be issued, the refund procedure will be carried out in accordance with the method designated by this website.